Workshop: As part of our “right first time” approach, we recommend a workshop, where we carry out a deep dive into current systems and processes and explore creative approaches to remove bottlenecks and drive efficiencies. 

Project Management: Our experienced project managers work closely with the designated project team from the customer side to ensure that each project is delivered on time and within the allocated budget. 

Consultancy: Our team of NetSuite consultants bring a wealth of both industry and business experience to the table, helping guide customers on the right path when it comes to their NetSuite system.

Sandbox Deployment: Sandbox deployment involves setting up a test environment where configurations and customisations can be safely tested, ensuring a smooth transition during the actual deployment.

Configuration: The configuration phase involves setting up the NetSuite system and includes workflows, reports, stationery layouts, workflows, roles and dashboard customisations to ensure optimal performance and user experience.

Training: We provide custom training sessions for each customer and project, ensuring users are comfortable with carrying out their day-to-day activities with confidence.

Development: Our experienced and innovative development team excels at turning complex challenges into simple solutions, making it easier for our customers to do business.

Testing: For projects that involve customisations or integrations, testing is crucial. While the responsibility for testing lies with the customer, our development team is available to address any issues that arise during this testing phase.

Go-Live Assistance: We’re on hand to help during the critical transition phase, ensuring the system is fully operational and addressing any immediate issues that arise as the system goes live.

Post Go-Live Assistance: We offer continued support, including first month end and troubleshooting to address any post-implementation issues.

Optimisation:  Guided by the customer, we help optimise systems and processes across different departments to ensure long-term success with the NetSuite platform and a long-term relationship between both companies. 

Customers will benefit from our ongoing support services once the project has been completed.