NetSuite ProductsField Service Management
Field Service Management
NetSuite Field Service Management stands as the epitome of flexibility and power in the Field Service Management sector. It is the number one mobile field service solution designed to elevate your service revenues, enhance operational efficiency, and ultimately provide comprehensive management for your entire field service organisation.
Streamlining Your Business for Success
Harnessing the inherent capabilities of NetSuite, this solution checks numerous boxes across marketing, customer engagement, order confirmation, inventory management, project scheduling, and dispatching. As a comprehensive field service management solution, it also encompasses timesheets and expense management, billing, job costing, revenue recognition, reporting, and customer service.
Voices of Success: What Our Customers Say About Us!
Finance Director
Alex Mortimer
Finance Director
Alex Mortimer
Finance Director
Alex Mortimer
Finance Director
Alex Mortimer
Benefits of NetSuite Field Service Management -
Power Up Your Business.
At OSSM, we’re here to make your Field Service Management journey as simple as possible by integrating this solution into your business framework. Working together with our team, our approach ensures a swift, efficient, and cost-effective transition, enabling you to propel your business to the next level.
Better Reporting & Analytics
NetSuite Field Service Management provides over 50 reports “as standard” so you can report on assets, jobs, service history and more.
Easier Scheduling & Dispatch
NetSuite Field Service Management gives you the flexibility to schedule teams or individuals within NetSuite with colour coded jobs so you can ensure that jobs are scheduled by priority.
Full Inventory Management
Full management and tracking of all items used so you can reduce missing parts and therefore reduce unnecessary costs.
Task and Job Creation
Create works orders for all types of job from warranties and repairs to installations and maintenance.
Automated Returns
Automate the returns process from out in the field, ensuring better customer service.
Asset Management
Keep track of all customer assets including historic assets and items that have been moved to a new location.
5 Reasons to Choose Field Service Management
for Your Business
Fully Integrated
The NetSuite Field Service Management solution was built inside of NetSuite so you can be sure that this is the best-in-class field service solution.
Customer Retention
Customers are better serviced by a team who use the facilities within the NetSuite Field Service Management solution so you can ensure your customers stay with you.
Customer Experience
Technicians using the app will have access to a comprehensive customer service history, which enhances their ability to achieve first-time fixes and deliver more efficient customer service.
Field Mobility
With access to a mobile app, your technicians can see their scheduled jobs, maintenance history and have access to inventory on the go.
Go Green
With digital forms and data capture, you can almost fully eliminate the use of paper.
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Learn more about NetSuite
Explore the depth and power of NetSuite ERP in this brochure, where you’ll discover its robust reporting capabilities, gaining a deeper understanding of how it delivers financial visibility. Learn how it drives enhanced business performance and delve deeper into the insights that NetSuite can provide.
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