Man using tablet to monitor UK manufacturing floor

Why Manufacturers Struggle to Scale with Outdated Manufacturing ERP Systems

by Manufacturing - SolutionsNetSuite ERPNetSuite Manufacturing
Man using tablet to monitor UK manufacturing floor
  • Manufacturing - Solutions, NetSuite ERP, NetSuite Manufacturing

For many manufacturers, the cracks in an ageing ERP system only become obvious when growth slows down. A platform that once supported operations can quickly become a barrier – making it difficult to keep production running smoothly, track performance across the plant, or move quickly when new opportunities arise. In today’s competitive market, your ERP should drive progress, not stand in the way.

Across the UK, manufacturers are investing in modern manufacturing ERP systems to stay ahead. Rising customer expectations, stricter compliance requirements, and ambitions to expand into new markets all put pressure on outdated processes. If you find yourself fixing the same recurring issues or relying on temporary workarounds, it’s a strong sign your ERP is no longer fit for purpose.

Below, we outline the most common reasons manufacturers struggle to scale with outdated systems – and how modern manufacturing ERP systems can resolve them.

Why old manufacturing software systems cause growing pains

Manufacturers are under constant pressure to cut costs, do more with fewer resources, and react swiftly to shifting market demands, all while maintaining high quality standards. Yet, the biggest obstacles often don’t come from the factory floor, but from the limitations of outdated ERP software. If these challenges sound familiar, it may be time to re-evaluate whether your current technology supports your growth.

A) High maintenance costs

When your team spends more time troubleshooting than innovating, your ERP system is holding you back. Many manufacturers still rely on disconnected applications that require frequent fixes and expensive add-ons to remain operational. Over time, those costs can surpass the price of a modern system – draining money that could be used for R&D, staff development, or strategic projects.

B) Limited functionality

Older systems often struggle to integrate with newer technology. Re-entering the same data into separate systems for finance, inventory, and production increases the risk of mistakes and slows everything down. Limited automation compounds the problem, creating silos that reduce visibility and make it harder to seize opportunities.

C) Security and compliance risks

ERP systems that lack regular updates can leave you exposed to cyber threats and compliance failures. Without robust access controls, audit logs, or real-time traceability, the likelihood of data breaches or failed audits increases significantly. For UK manufacturers operating in regulated industries, the financial and reputational fallout can be severe.

D) Lack of real-time visibility

Relying on outdated reports instead of real-time data makes it difficult to plan accurately or respond quickly to disruptions. Many legacy systems simply cannot provide live insights, leading to forecasting mistakes, missed deadlines, and incomplete orders. Real-time visibility is no longer optional – it’s essential.

E) Difficulty scaling

Expanding into new markets, launching fresh product lines, or opening another site should be exciting milestones. But with legacy ERP systems, even small adjustments; such as adding a new user or managing another currency can require costly, time-consuming development work. If growth regularly causes IT headaches, your ERP is part of the problem.

Recognising these barriers is the first step. The next is investing in modern manufacturing ERP systems designed to help you scale with confidence.

How a modern manufacturing ERP system helps

A unified system like NetSuite Manufacturing brings together production, inventory, supply chain, and financial data in one cloud platform. By replacing disconnected, outdated tools, it provides the visibility and flexibility required to manage complex operations efficiently.

Here are some of the key advantages:

A) End-to-end visibility

Get a real-time view of what’s happening across your business. With accurate data at your fingertips, you can make faster and more informed decisions.

B) Automated workflows

Automation removes repetitive manual tasks, reduces errors, and frees up your team to focus on higher-value work, all while keeping production on schedule.

C) Advanced inventory management

Tools such as demand forecasting, automatic reordering, and live stock tracking help maintain optimal inventory levels and cut waste.

D) Stronger supply chain oversight

Enhanced visibility across the supply chain keeps materials and goods moving efficiently and strengthens collaboration with suppliers.

E) Built-in quality and compliance

Integrated checks throughout production support regulatory requirements and maintain consistent quality standards, reducing costly mistakes.

F) Easy cloud scalability

Add sites, product lines, or users without lengthy IT projects. Cloud ERP makes it easier to scale as your business grows.

G) Seamless integration

NetSuite adapts to your processes and integrates with other business systems, providing a complete solution rather than another standalone tool.

Ready to see the difference?

If your current ERP is holding back growth, upgrading to a modern manufacturing ERP system can transform the way you operate. NetSuite Manufacturing supports the entire process; from order management through to fulfilment, and offers the flexibility to expand without technological roadblocks.

Join the OSSM team at the upcoming Irish ERP HEADtoHEAD™ event to see NetSuite in action. You’ll have the chance to attend live demos focused on production and projects, and speak with experts about how the system could work for your business.

With OSSM’s experience and NetSuite’s powerful manufacturing ERP systems, you can create a smarter, more resilient organisation that’s ready for the future.

Register here.

About the Author

Picture of Rob Van Der Velden

Rob Van Der Velden

Rob Van Der Velden is a Consultant at OSSM, specialising in NetSuite implementation project management. He oversees the entire process from pre-sales to training, with expertise in Manufacturing, Project Management, Service Management, CRM, and Distribution & Warehouse Management. Rob excels in workshops, process definition, data migration, customisation, and change management, providing strategic guidance to optimise business processes.

Business professional holding a glowing cloud computing icon with connected file folders and security symbols, representing a move from Xero to NetSuite cloud ERP.

From Xero to NetSuite: The Natural Next Step for Finance Leaders

by NetSuite ERPNetSuite Financial Management
Business professional holding a glowing cloud computing icon with connected file folders and security symbols, representing a move from Xero to NetSuite cloud ERP.
  • NetSuite ERP, NetSuite Financial Management

When a business is small, entry-level accounting tools like Xero are hard to beat. They let you accept payments, manage invoices, track expenses and file VAT returns with minimal fuss. The interface is friendly, the price is reasonable, and it does exactly what a small company needs. 

But growth changes everything. More customers, more staff, and expansion into new markets create demands that basic software can’t always handle. Finance teams often start leaning on spreadsheets, buying add-ons, or spending hours pulling together simple reports. What once felt easy begins to slow you down, and your team ends up working around the system instead of being supported by it. 

If that sounds familiar, it may be time to look beyond Xero. For many finance leaders, the natural next step is NetSuite, a full cloud-based ERP platform designed for companies that have outgrown small-business tools. In this blog, we’ll look at the common signs it’s time to upgrade, the key benefits of NetSuite, and how to make the switch smoothly.  

Why businesses outgrow Xero

Outgrowing Xero isn’t a failure – it’s proof that the company is thriving. Challenges appear when you need to handle multiple entities, currencies, or large transaction volumes. Reporting slows, audit controls feel thin, and automation is limited. Manual workarounds and missed integration opportunities soon become routine. 

When your business reaches this stage, the need for a more advanced platform becomes clear. Handling group structures, global operations, and high transaction volumes calls for deeper automation, stronger reporting, and built-in audit controls. Moving to a comprehensive ERP like NetSuite allows growing companies to replace multiple disconnected tools with a single, scalable system – removing manual workarounds and supporting long-term growth. 

Knowing when it’s time to upgrade 

Deciding when to upgrade is as important as choosing the software itself. Clear warning signs include: 

• Month-end close that gets slower every cycle 

• Expansion into overseas markets with multiple currencies 

• Complex structures such as subsidiaries or franchises 

• The need for consolidated reporting after mergers or acquisitions 

• KPI calculations that require multiple exports and pivot tables 

If any of these sound familiar, your finance software is probably holding you back. A more comprehensive platform like NetSuite gives teams real-time data and the ability to support growth instead of chasing it. 

NetSuite ERP benefits 

Moving from Xero to NetSuite is more than a software upgrade. It’s a shift to an enterprise-level system that grows with you. Key advantages include: 

A) Scalability and flexibility 

NetSuite is built to handle complex structures and international growth. Local tax rules, languages, and legislation are supported out of the box, so the system evolves as your business expands. 

B) End-to-end automation 

A thoughtful NetSuite implementation removes repetitive tasks such as manual reconciliations and data entry. With automation in place, finance teams can focus on forecasting, planning, and providing strategic insight instead of chasing errors. 

C) Advanced reporting and real-time insights 

Custom dashboards and powerful analytics give finance leaders reliable data when they need it – no need to juggle spreadsheets or wait for overnight updates. 

D) Unified operations 

NetSuite covers accounting, supply chain, CRM, and more within one platform. Finance teams work from a single source of truth, and you can add modules when needed. 

E) Compliance and audit readiness 

Keeping up with tax and regulatory changes is easier when your software updates automatically. NetSuite helps produce audit-ready financials and stay compliant across regions without extra manual work. 

Working with NetSuite ERP partners  

Growing companies eventually reach a point where entry-level tools can’t keep up. Moving from Xero to NetSuite isn’t just an upgrade – it’s an investment in a platform built to scale, automate, and give finance leaders the insight they need. With the right guidance and a trusted UK partner, the transition can be straightforward and the benefits immediate. 

Switching systems can feel daunting, but experienced NetSuite ERP partners help make the process easier. The right partner will plan the rollout, configure the software for your industry, and provide NetSuite training so your team can make the most of every feature. 

If your company has outgrown Xero, exploring NetSuite is a natural next step. At OSSM, we work with businesses across the UK to deliver tailored implementations that fit real-world finance operations. Our team understands both the technology and the pressures on modern finance leaders, and we take a collaborative approach from planning through training and beyond. 

Getting started with NetSuite 

Ready to explore your options? Book your free ERP consultation to meet with an expert who can review your current setup, highlight system gaps, and share practical recommendations for improving efficiency, visibility, and control. 

About the Author

Picture of Ray Ryan

Ray Ryan

Ray Ryan is the CEO of the Noledge Group.

With over 30 years of experience in the software industry, Ray's expertise spans from Unix systems to modern cloud ERP solutions. As CEO, he leads the Noledge Group in delivering cutting-edge technology that simplifies business operations for our clients.

Engineers overlooking a busy factory floor with workers and machinery, highlighting the role of manufacturing software systems in managing production operations.

The Role of Manufacturing ERP Systems as Northern Ireland Strengthens Its Global Manufacturing Position

by Manufacturing - SolutionsNetSuite ERPNetSuite Manufacturing
Engineers overlooking a busy factory floor with workers and machinery, highlighting the role of manufacturing software systems in managing production operations.
  • Manufacturing - Solutions, NetSuite ERP, NetSuite Manufacturing

Northern Ireland’s manufacturing sector continues to play a crucial role in both the local economy and its international reputation. Recent figures from Manufacturing NI show that manufacturers accounted for almost half (47%) of all investment supported by Invest NI between 2018/19 and 2022/23, with five of the top ten investors coming from the sector. Data from the Office for National Statistics (ONS) also reinforces this strength: in 2021, 37.3% of Foreign Direct Investment (FDI) in Northern Ireland went into manufacturing – more than double the UK average. The sector remains one of the largest contributors to net earnings from FDI in the region.

This level of investment demonstrates both the resilience and the pressures faced by manufacturers. To remain competitive on a global stage, businesses must manage tight profit margins, complex supply chains, and evolving regulations. Traditional, disconnected systems are no longer enough to meet these demands. For this reason, modern manufacturing ERP systems have become essential for businesses looking to adapt, expand, and thrive.

Why manufacturers need ERP now more than ever

Today’s manufacturers need to be efficient and agile. However, many still rely on outdated or siloed manufacturing software systems that slow down processes, create errors, and limit visibility. These challenges not only disrupt production but also prevent companies from taking advantage of new opportunities in a fast-changing market.

NetSuite Manufacturing ERP addresses these issues directly. By consolidating procurement, production planning, inventory, warehouse management, finance, and reporting into one cloud-based platform, it gives manufacturers the tools to gain real-time visibility, automate tasks, and maintain full control over operations.

Designed for modern manufacturing

Unlike older systems that are either too limited or overly complex, NetSuite is built to fit the way manufacturers actually operate. Key benefits include:

• Supply chain management: Improved visibility, accurate demand planning, real-time updates, and stronger collaboration with suppliers.

• Inventory management: Real-time stock tracking and forecasting to ensure the right materials are always available, vital for high-compliance industries.

• Production planning & scheduling: Smarter, data-driven planning that reduces downtime, aligns teams, and boosts on-time delivery.

• Quality control: Integrated checks at every stage of production to maintain consistent standards.

• Scalability: A system that grows with your business, whether expanding into new products, regions, or higher production volumes.

• End-to-end visibility: A single view across finance, operations, and production with access to live data anytime, anywhere.

A proven approach: Supporting growth in Irish manufacturing

One of our Irish clients, a leading producer of high-quality beds and furniture for both retail and hospitality markets, faced the challenge of increasing production output by more than 40%. With thousands of product variations and a fragmented system, managing orders, forecasting materials, and controlling production had become overly complex.

By implementing a NetSuite ERP solution, we connected sales, ordering, finance, and manufacturing into one central platform. The results were transformative:

• Real-time visibility of sales and production data

• Smarter forecasting and improved purchasing decisions

• 20% reduction in time spent by sales teams following up on orders

• Greater ability to track customer buying patterns and deliver a more personalised service

• Reduced errors and waste

With these improvements, the business gained the confidence to pursue expansion while improving efficiency and customer satisfaction. This success story is just one of many examples of how OSSM delivers NetSuite manufacturing projects across Ireland and the UK.

Why OSSM?

As leading NetSuite consulting partners, OSSM has extensive experience in designing and delivering ERP solutions for the manufacturing sector. We go beyond implementation, ensuring every solution is tailored, optimised, and ready to support future growth. From setup through to ongoing support, our goal is to give manufacturers the clarity, control, and confidence they need to succeed.

If you’d like to discuss your current setup, our experts are available for a no-obligation consultation.

Meet us at Northern Ireland’s largest manufacturing & supply chain event

We’re delighted to be showcasing NetSuite Manufacturing at the Northern Ireland Manufacturing & Supply Chain Conference on 11 September 2025. The event is an excellent opportunity to see how ERP can simplify operations, automate processes, and help businesses scale.

Our NetSuite experts will be available throughout the day to discuss how the system provides a complete, real-time view of stock, production, finance, and reporting – all within one platform.

Attendees can also:

• Benchmark their current systems against industry best practice

• Receive practical, no-obligation guidance from ERP specialists

• Explore tailored ERP solutions that support their growth goals

If you’re attending, we’d be glad to connect. Book a one-to-one session with our team here.

About the Author

Picture of Roger Gribbin

Roger Gribbin

Roger Gribbin is an IT professional with over 25 years of experience in various roles, involving assisting customers with selection projects for ERP, CRM, and BI, as well as hands-on implementation and project management in medium-sized organisations in Ireland. He currently serves as the Sales Director for the Noledge Group.

Hotel staff opening a guest room door, symbolising how NetSuite Consulting Partners help the hospitality industry deliver seamless guest experiences.

ERP in Hospitality: How NetSuite Consulting Partners Deliver Success

by HospitalityNetSuite ERPNetSuite Financial Management
Hotel staff opening a guest room door, symbolising how NetSuite Consulting Partners help the hospitality industry deliver seamless guest experiences.
  • Hospitality, NetSuite ERP, NetSuite Financial Management

In hospitality, operational efficiency is essential. Behind every thriving hotel group is a need for systems that not only handle finance and procurement but also support multi-site operations, deliver real-time reporting, and drive long-term growth.

At OSSM, as trusted NetSuite consulting partners, we work with hospitality organisations throughout the UK and Ireland to implement ERP solutions that meet these diverse demands. Whether running a single location or expanding internationally, hotels need a flexible, cloud-based platform capable of keeping up with the industry’s unique challenges.

Why ERP matters in hospitality

The hospitality industry operates at a fast pace, managing bookings, suppliers, compliance, procurement, and financial reporting – often across multiple jurisdictions, currencies, and time zones. When businesses rely on disconnected systems or manual spreadsheets, it becomes harder to maintain accuracy, manage costs, or react quickly to market changes.

An ERP (Enterprise Resource Planning) system such as NetSuite can transform this. By centralising key processes into one platform, it provides real-time insights, fosters collaboration, and offers the scalability needed to grow efficiently.

As NetSuite consulting partners, OSSM ensures every implementation is tailored to the client’s operational model – whether they’re a boutique hotel chain, an expanding hospitality group, or a multinational operator.

Common challenges we solve for hospitality clients

1. Centralising operations across locations and countries

As hospitality groups expand, fragmented systems often emerge. Different software for each property, region, or function can lead to inconsistent reporting and duplicated work. NetSuite offers one global platform for managing financial operations across all entities – simplifying procurement, reporting, and consolidation, no matter the country or currency.

This unified approach removes the need for numerous spreadsheets and bolt-on tools, improving control and oversight across the business.

2. Access to real-time data for better decisions

In a sector where timing can make or break profitability, quick access to accurate data is invaluable. NetSuite delivers real-time dashboards, KPIs, and reports across all business units, enabling managers to track performance, react to market shifts, and plan with confidence.

From occupancy rate analysis to budget forecasting and supplier spend reviews, decision-makers can act faster and with greater certainty when they have a complete picture of the business.

3. Scalability without disruption

Growth in hospitality can happen suddenly – whether through acquisitions, new developments, or entry into new markets. The ERP platform behind that growth must be adaptable.

NetSuite’s modular design means you can expand your system step by step – adding subsidiaries, new features, or integrations without needing a full rebuild. This makes it a dependable, long-term investment for growing hospitality operators.

4. Minimising admin and improving efficiency

Every hour spent on manual data entry or reconciliation is time not spent improving the guest experience. NetSuite’s automation capabilities in finance, procurement, approvals, and reporting free up staff to focus on strategic tasks.

Our customers frequently see shorter month-end close times, stronger compliance, and better interdepartmental collaboration thanks to these efficiency gains.

Your NetSuite ERP journey, backed by trusted experts 

Choosing the right ERP is just the first step. The real difference comes from selecting an implementation partner who understands your industry inside out.

ERP implementation is more than a technical project – it’s about aligning the system to your processes, growth plans, and objectives. At OSSM, we tailor NetSuite ERP to fit the exact needs of hospitality businesses, from setup to post-launch support.

Our involvement doesn’t end at go-live. We ensure your team feels confident using the system and that it continues to deliver value as your business grows.

A trusted partner can be the difference between a stressful rollout and a smooth, transformative upgrade.

What hospitality leaders are saying

Hospitality leaders working with OSSM and NetSuite frequently report:

• Improved control across multiple sites
A single source of truth that aligns strategy and operations across all properties.

• Quicker, more accurate reporting
Automated reporting and real-time dashboards that support informed, timely decisions.

• Scalable technology
A system that evolves with the business, avoiding costly replacements or overhauls.

Is it time to upgrade your ERP?   

If your hospitality operations still depend on spreadsheets or outdated systems, it might be time to move to a modern, integrated solution. Platforms like NetSuite can cut inefficiencies, improve visibility, and enable sustainable growth – all within a secure, cloud-based environment.

The sooner you adopt an integrated platform, the easier it becomes to expand without encountering data silos or operational roadblocks.

Whether running one property or a multinational portfolio, the challenges of finance, procurement, and compliance remain significant. OSSM combines industry expertise with proven ERP delivery to help hospitality businesses simplify complexity and grow with confidence.

With extensive experience working alongside leading hospitality brands, we understand what it takes to implement a system that works now – and into the future.

Get in touch with OSSM to start your NetSuite ERP journey.

About the Author

Picture of Ray Ryan

Ray Ryan

Ray Ryan is the CEO of the Noledge Group.

With over 30 years of experience in the software industry, Ray's expertise spans from Unix systems to modern cloud ERP solutions. As CEO, he leads the Noledge Group in delivering cutting-edge technology that simplifies business operations for our clients.

Young field technician using a tablet while working on-site in a skytrain environment, illustrating the use of the best field service management software for mobile teams.

Finding the Best Field Service Management Software for Small and Medium Sized Businesses

by Field Service Management - SolutionsNetSuite ERP
Young field technician using a tablet while working on-site in a skytrain environment, illustrating the use of the best field service management software for mobile teams.
  • Field Service Management - Solutions, NetSuite ERP

Running a business that depends on field-based teams means keeping a close handle on a wide range of moving parts – from coordinating schedules and managing inventory, to issuing invoices and supporting customers. When your team is working remotely or on-site, every minute counts, and delays or inefficiencies can have a knock-on effect on service quality, revenue, and customer satisfaction.

The challenge? Many small and medium-sized businesses still depend on disconnected tools – such as spreadsheets, paper-based processes, or single-purpose apps – to manage their operations. While this might work in the early stages, it becomes increasingly difficult to manage as your organisation grows. Data silos, duplication of effort, and lack of real-time visibility soon creep in, making it harder to deliver a consistent, high-quality service.

At OSSM, we’ve seen first-hand how technology can make a significant difference. That’s why we recommend NetSuite ERP as the best field service management software for small and medium sized businesses aiming to digitise operations, work more efficiently, and support future growth.

Why SMEs need integrated field service management (FSM) 

It’s common for SMEs to rely on a mix of different systems to manage their day-to-day activities – perhaps a CRM system for customer records, a spreadsheet for job tracking, and a standalone app for dispatch. But as your team expands and customer expectations rise, a patchwork of tools starts to hold your business back.

A lack of integration across systems can create serious inefficiencies, such as:

• Teams having to manually re-enter data between platforms

• Engineers or technicians arriving at jobs without the full context

• Delays in customer communication, resulting in dissatisfaction

• Poor visibility into how the business is performing

An integrated FSM solution like NetSuite brings these processes together into one cohesive platform. It makes it easier to manage your mobile workforce, stay on top of service levels, and scale your business without increasing complexity.

NetSuite ERP: A unified platform for field service businesses 

Unlike basic FSM tools that only handle scheduling or dispatch, NetSuite ERP delivers a fully integrated suite of capabilities that brings together your entire operation – including finance, inventory, customer service, and reporting. It’s designed for SMEs that need more than the basics and want a system that can grow with them.

1. Everything connected in one system

NetSuite acts as a central hub for your operations – connecting field service activities with backend processes in real time. From job scheduling and billing to inventory tracking and service history, everything is recorded in one place.

When a technician finishes a job, NetSuite automatically updates inventory levels, generates the invoice, and logs the job completion – helping you reduce admin time, avoid errors, and improve your cash flow. It’s a seamless process that keeps the entire business in sync.

2. Mobile tools for field teams

Your mobile workforce needs access to key information at all times. NetSuite’s mobile capabilities equip your technicians with everything they need to work efficiently in the field, including:

• Real-time job schedules and service history

• Full customer profiles and asset records

• Live inventory availability

• Digital job forms and image capture

• Electronic signature collection

These features help eliminate paperwork, reduce delays, and empower your team to get the job done right the first time – all while maintaining a professional experience for your customers.

3. Smart scheduling that saves time

Efficient scheduling is essential to ensure your technicians are in the right place, at the right time, with the right tools. NetSuite’s visual scheduling board allows you to assign jobs based on technician location, skill level, and current workload.

This intelligent scheduling helps your business:

• Cut down on travel time and associated fuel costs

• Increase first-time fix rates

• Quickly respond to urgent service requests

• Optimise how your team’s day is structured

For small and medium-sized field service businesses, these efficiencies can make a huge difference in both service delivery and profitability.

4. Real-time insights for smarter decisions 

With all operational data flowing through one central system, you gain instant access to performance insights via live dashboards and built-in reporting tools. These cover everything from technician productivity and job completion rates to financial performance and customer trends.

Rather than spending hours compiling reports from different sources, you’ll have accurate, up-to-date information at your fingertips – helping you make informed decisions that support your growth strategy.

5. Stay compliant without the headaches 

Compliance is a reality for many field service sectors – whether it’s health and safety regulations, environmental standards, or documentation and audit trails. NetSuite simplifies this by including built-in compliance tracking and recordkeeping features.

You’ll be able to demonstrate compliance quickly and easily, without getting bogged down in manual paperwork – giving you peace of mind and freeing up time to focus on what matters most.

6. Scalable technology that grows with you 

One of the major benefits of choosing NetSuite is its scalability. You can start with core field service features and expand your use of the platform as your business grows. Whether it’s adding more users, introducing multi-location capabilities, or unlocking deeper analytics and automation – NetSuite evolves with your needs.

This means you won’t outgrow your system, and you can continue to adapt your setup as your goals shift – future-proofing your investment in technology.

Key benefits at a glance

As a trusted Oracle NetSuite Partner, OSSM supports small and medium-sized businesses across the UK in choosing, configuring, and rolling out the right ERP solution for their needs. We understand that every business is different, so we tailor each implementation to reflect your specific industry requirements, processes, and growth objectives.

When you work with OSSM, you’ll receive:

• A field service solution tailored to your business

• Expert-led implementation, onboarding, and support

• A long-term partner to support your digital journey

Additionally, NetSuite delivers exceptional value to growing businesses in the field service sector by offering:

• A fully integrated operational platform (covering finance, scheduling, inventory, and CRM)

• Real-time visibility and mobile access for field teams

• Intelligent scheduling and route planning

• Strong performance reporting and analytics

• Built-in compliance management

• Cloud-based technology that scales with you

This is what makes NetSuite the best field service management software for small and medium sized businesses that are ready to run smarter, deliver better service, and accelerate their growth.

Ready to Take the Next Step? 

Investing in the right software isn’t just an IT decision – it’s a strategic move for the future of your business. With NetSuite and OSSM, you get a platform that supports your goals today and adapts to your plans for tomorrow.

Contact our team:

📞 Belfast: +44 (0) 28 9002 3539

📞 Newcastle: +44 (0) 19 1406 7458

📧 Email: sales@ossmcloud.ie

Let OSSM show you how the right technology can help your field service business become more efficient, connected, and future-ready.

About the Author

Picture of Naren Sompalli

Naren Sompalli

Naren holds a Bachelor of Engineering degree from BNM Institute of Technology. As a NetSuite specialist, he is involved in implementation at OSSM, collaborating with a team of experienced consultants. Naren conducts workshops for solution implementation and delivery, providing technical support and expertise.

Manufacturing professionals reviewing production data on a laptop in a factory, illustrating the benefits of the Best ERP for Manufacturing with real-time visibility and operational control.

The Best ERP for Manufacturing: Why NetSuite Dominates the Manufacturing Software Systems Landscape in 2025

by Manufacturing - SolutionsNetSuite ERPNetSuite Manufacturing
Manufacturing professionals reviewing production data on a laptop in a factory, illustrating the benefits of the Best ERP for Manufacturing with real-time visibility and operational control.
  • Manufacturing - Solutions, NetSuite ERP, NetSuite Manufacturing

Manufacturers across the UK are under increasing pressure. From heightened customer expectations and disrupted supply chains to rising costs and ongoing demands for efficiency, the challenges are intensifying. At OSSM, we’ve worked closely with manufacturing clients navigating these very issues — which is why we proudly partner with Oracle NetSuite to deliver ERP systems that go beyond solving problems. They drive real transformation.

Our goal is simple: equip manufacturers with powerful tools that turn complexity into clarity and disruption into opportunity. We’re confident that NetSuite Manufacturing is the best ERP for manufacturing in 2025 — and here’s why it continues to set the standard.

NetSuite manufacturing: The game-changer

NetSuite Manufacturing is a comprehensive, cloud-based ERP system tailored to meet the demands of today’s manufacturers. From managing detailed production workflows to coordinating inventory and working with suppliers, NetSuite delivers a connected, centralised platform that empowers manufacturers to stay in control and make better-informed decisions.

Modern manufacturers need systems that offer adaptability, speed, and total visibility. Through OSSM’s partnership with blendAPPS, we expand the value of NetSuite by delivering specialist functionality for process manufacturing. This ensures clients receive not just a best-in-class ERP, but a solution designed specifically for the challenges of their industry — unlocking new efficiencies and stronger margins.

Why manufacturers choose NetSuite over other manufacturing software systems

Greater visibility and control across your supply chain
Manufacturers require end-to-end clarity to operate efficiently. NetSuite replaces fragmented software with one integrated platform that improves communication with suppliers, streamlines material flow, reduces bottlenecks, and strengthens responsiveness to market shifts. With every function connected, your business gains the transparency needed to build more resilient and agile operations.

Smarter inventory control for manufacturers
Inventory management can make or break a manufacturing operation. Holding excess stock increases costs, while stockouts can cause delays and lost business. NetSuite enables real-time tracking, advanced demand forecasting, and automated replenishment — giving you better inventory visibility, fewer errors, and faster order fulfilment, all while reducing waste.

Precision production planning and scheduling
Accurate scheduling is critical for productivity. NetSuite brings together live data on supply, capacity, and workforce to create realistic, efficient production plans. This leads to more reliable delivery timelines, optimised use of resources, and a stronger bottom line — all while reducing downtime and overproduction.

Non-negotiable quality control
Quality isn’t optional — it’s central to customer satisfaction and brand reputation. NetSuite supports end-to-end quality assurance with tools for monitoring, analysis, and compliance at every stage of production. With faster issue resolution and proactive management, you can maintain high standards and deliver consistent, trusted results.

True end-to-end visibility
What sets NetSuite apart is its ability to provide true, real-time visibility across the entire manufacturing cycle. From procurement and inventory to planning, fulfilment, and finance, every element is connected in one system. This full-spectrum view supports faster decisions, greater accountability, and better collaboration across departments.

Unlimited scalability
Whether you’re a small UK manufacturer scaling up or a well-established enterprise expanding your global reach, NetSuite grows with your business. Its flexible, modular design lets you introduce new features and functions as needed — keeping your ERP aligned with your goals and never holding you back.

Tailored manufacturing solutions that work

We understand that no two manufacturers are alike. That’s why our partnership with blendAPPS allows us to offer extended NetSuite functionality tailored to your operations. These industry-specific enhancements include:

• Full traceability for product lifecycle management

• Integrated quality assurance tools

• Automated documentation for compliance and regulation

• Labelling and barcode support to streamline warehouse and inventory management

By removing the need for disconnected tools and processes, these solutions enable a smoother, more efficient way to run your manufacturing business.

With years of experience in both ERP and the manufacturing sector, OSSM is your dedicated partner — supporting your team from initial implementation through to long-term success.

We don’t just install software. We take time to understand your unique requirements, configure the system to match, and provide expert training and support to ensure your ERP delivers real value from day one.

Let’s Talk About Your Manufacturing Goals

If your business is ready to increase efficiency, enable growth, and take back control of complex processes, we’re here to help.

Contact OSSM today to learn how NetSuite Manufacturing — the best ERP for manufacturing — can support your long-term success, backed by a UK-based team that understands your industry and your goals.

About the Author

Picture of Rob Van Der Velden

Rob Van Der Velden

Rob Van Der Velden is a Consultant at OSSM, specialising in NetSuite implementation project management. He oversees the entire process from pre-sales to training, with expertise in Manufacturing, Project Management, Service Management, CRM, and Distribution & Warehouse Management. Rob excels in workshops, process definition, data migration, customisation, and change management, providing strategic guidance to optimise business processes.

Business leader in a UK office using digital tools and a strategic board to visualise performance, representing how finance teams unlock NetSuite ERP benefits for smarter decision-making and growth.

Powering Financial Growth in a Complex Market

by NetSuite ERPServices
Business leader in a UK office using digital tools and a strategic board to visualise performance, representing how finance teams unlock NetSuite ERP benefits for smarter decision-making and growth.
  • NetSuite ERP, Services

Finance leaders are navigating an increasingly complex environment. Rising operational costs, tighter regulations, global supply chain disruptions, and evolving customer expectations are reshaping how businesses grow and adapt.

But within this complexity lies opportunity. Forward-thinking finance teams are using this time to rethink how they operate – not just in terms of efficiency, but also in how they drive long-term value across the business.

From outdated spreadsheets to cloud-based platforms, from monthly reports to instant dashboards – finance has undergone a fundamental shift. What was once a reactive function is now a proactive strategic force, guiding decisions and enabling growth.

At the centre of this transformation are intelligent systems that do more than automate – they deliver insight, control, and agility. NetSuite is one such platform, equipping businesses across industries with the tools to manage uncertainty and scale with confidence.

Navigating Uncertainty with Clarity

Whether you’re managing the finances of a construction firm balancing multiple projects, a field service provider with strict SLAs, or a distributor operating on narrow margins – visibility is critical.

Without accurate, real-time data, decision-making becomes slower, riskier, and less informed. Teams end up reacting instead of anticipating.

NetSuite brings everything into focus.

By connecting finance, procurement, inventory, and operations, NetSuite provides a unified view of the business. This makes it easier to close month-end books, stay compliant, manage cash flow, and respond quickly to market changes.

At OSSM, we help businesses across the UK implement NetSuite in a way that works for their specific needs. We combine hands-on sector knowledge with technical expertise to deliver systems that support finance teams now and into the future.

Building Stronger Foundations with NetSuite ERP Benefits

Every organisation is unique, shaped by its industry, structure, and goals. That’s why we don’t believe in one-size-fits-all solutions.

At OSSM, we tailor NetSuite to suit your finance team’s day-to-day operations and long-term strategy. Whether it’s custom dashboards to track project margins or workflows to meet strict compliance needs, we build solutions that reflect how you actually work.

With offices in Newcastle, our team is always close by to offer local, practical support as your business evolves.

Empowering Teams to Lead the Change

Technology only drives change when people are empowered to use it.

In many cases, the biggest challenge in ERP implementation isn’t the software – it’s user adoption. If finance professionals don’t feel confident using the system, it won’t deliver full value.

That’s why we prioritise training. Our programmes are tailored for finance teams and focus on both the technical and strategic aspects of the system – from invoicing and reconciliations to forecasting and performance reporting.

When teams understand not just how a system works, but why it matters, they’re better positioned to drive change from the inside out.

Staying Future-Fit with Proactive Support

Finance never stands still, and neither should your systems.

From audit preparation to daily reconciliations, NetSuite needs to perform at its best at all times. That’s why our support doesn’t end at go-live. We offer proactive monitoring and regular system health checks to ensure ongoing performance and value.

Rather than simply troubleshooting, we help you get ahead of challenges—flagging unused features, identifying integration gaps, and fine-tuning workflows to keep your system aligned with your goals.

Innovation that Solves Real Finance Problems

Real innovation is about solving problems, not just adding features.

Our in-house development team extends NetSuite with purpose-built tools and enhancements designed for real-world finance needs. From industry-specific reporting packs to advanced approval chains or custom bank integrations, we focus on solutions that make a measurable difference.

These enhancements ensure your finance team stays agile, even as the broader business landscape continues to shift.

Financial Growth That’s Built to Last

As businesses navigate a fast-changing market, finance teams are taking on a new role – as strategic enablers of resilience, innovation, and growth.

Whether you’re looking to modernise your finance operations, gain clearer visibility across departments, or set your business up for long-term success, OSSM is here to help.

Let’s talk about how NetSuite, implemented by OSSM, can support smarter, more sustainable financial growth.

About the Author

Picture of Roger Gribbin

Roger Gribbin

Roger Gribbin is an IT professional with over 25 years of experience in various roles, involving assisting customers with selection projects for ERP, CRM, and BI, as well as hands-on implementation and project management in medium-sized organisations in Ireland. He currently serves as the Sales Director for the Noledge Group.

NetSuite ERP Benefits in construction

Why NetSuite ERP is the smart choice for AI-driven business insights

by AINetSuite ERP
NetSuite ERP Benefits in construction
  • AI, NetSuite ERP

Artificial Intelligence (AI) is reshaping how businesses operate across all industries. From accelerating decision-making to reducing time spent on manual tasks, AI is becoming a powerful tool for businesses looking to stay competitive. As ERP systems evolve to meet this demand, organisations are increasingly seeking smarter, more automated solutions to drive growth.

According to a 2023 IDC report, more than 65% of businesses now consider AI essential to their ERP strategy. This growing reliance on AI reflects the urgent need for modern businesses to adapt to rapid change. With its AI-powered capabilities, NetSuite ERP delivers key advantages that help businesses boost performance, improve efficiency, and make better-informed decisions.

As experienced NetSuite ERP partners, OSSM is helping businesses across the UK unlock the value of intelligent ERP. Here are some of the key reasons why NetSuite ERP is a smart choice for businesses embracing AI:

1. Seamless AI integration 

AI capabilities within NetSuite are built into the platform, eliminating the need for additional tools or lengthy setup. Users gain instant access to embedded AI features designed to support everyday tasks. One example is ‘Ask Oracle’, which enables natural language queries, making it easier to search, find, and take action within the system.

2. Customisable AI features 

NetSuite gives users the flexibility to tailor AI tools through APIs and tools like SuiteScript GenAI. These customisable options allow businesses to align AI features with their workflows. Even features like Text Enhance, though simple at first glance, can be extended using Prompt Studio to deliver targeted functionality.

3. AI and data-driven decision-making

While SuiteAnalytics Assistant is expected in the next release, NetSuite already provides advanced reporting tools through its platform. Businesses can also take advantage of the NetSuite Analytics Warehouse (NSAW), a robust data warehouse similar to Power BI. NSAW allows users to connect to external data sources, including Excel and third-party databases, making it easier to build comprehensive, AI-enhanced reports.

4. Efficiency at the core

NetSuite supports financial decision-making with intelligent features like Financial Exception Management, which identifies anomalies and helps prevent costly errors. These insights are key to helping businesses stay ahead of risks and act quickly when issues arise.

5. Enhanced personalisation 

AI tools in NetSuite improve workflows across key business functions, including finance, supply chain, and sales. For instance, the Supply Chain Control Tower uses AI to help detect disruptions and highlight areas of concern, allowing teams to take proactive measures before problems escalate.

Intelligent Item Recommendations enable NetSuite users to enhance customer experiences by offering tailored product suggestions. This data-backed personalisation not only improves user engagement but also supports upselling and cross-selling efforts.

6. Built for the future

Running on Oracle Cloud Infrastructure (OCI), NetSuite provides the scalability and security businesses need to grow with confidence. As AI continues to evolve, companies using NetSuite are well-positioned to adopt emerging technologies without disruption.

7. Real-time interaction and accessibility 

By allowing users to interact with AI through conversational prompts, NetSuite empowers more teams to benefit from intelligent features without requiring deep technical expertise. This inclusive approach helps businesses realise faster returns on their ERP investment.

Final Thoughts

The shift towards AI-driven ERP is well underway, and NetSuite is leading the charge. With embedded AI, customisable features, and powerful analytics tools like NSAW, businesses can unlock real value from their data.

Working with trusted NetSuite partners in the UK, like OSSM, ensures a smooth implementation and ongoing support to maximise the benefits of NetSuite ERP.

Discover how OSSM can help your business harness the power of intelligent ERP to drive long-term success.

About the Author

Picture of Brian Doherty

Brian Doherty

Brian is an accomplished Project Manager with a background in the ERP software industry. He possesses expertise in Business Process, Sage Products, NetSuite, Requirements Analysis, and Technical Support. As the Operations Director of OSSM, a member of the Noledge Group, Brian has directly implemented or been involved in the implementation of NetSuite ERP cloud-based software in various businesses across multiple sectors.

Business woman reviewing financial dashboards in NetSuite ERP after implementation.

Are You Getting the Most Out of Your NetSuite ERP?

by NetSuite ERPServices
Business woman reviewing financial dashboards in NetSuite ERP after implementation.
  • NetSuite ERP, Services

For many organisations using NetSuite, going live can feel like the final milestone. But what happens when the system doesn’t quite perform as expected? You log in only to find a dashboard that doesn’t mirror your real-time operations. Reports are slow to build, and instead of empowering your team, the ERP feels like an extra chore.

This is all too common especially for companies that have gone through a NetSuite implementation as part of a global strategy. While NetSuite is a robust solution, its real value lies only when the setup is aligned with your unique processes, team needs, and long-term objectives.

“We regularly work with finance and operations teams that have access to brilliant functionality, but don’t use it often because their NetSuite ERP wasn’t implemented with local requirements in mind,” says Brian Doherty, NetSuite Systems Design Specialist at OSSM.

In this blog, we explore why your NetSuite ERP may not be delivering the results you anticipated and offer ten actionable ways to enhance your setup. We’ll also share a preview of OSSM’s upcoming NetSuite Masterclass, featuring experts Brian Doherty and Laura Delaney.

Common Post-Go-Live Challenges

A system may seem successful externally, but behind the scenes, users often face frustrations linked to a generic, off-the-shelf setup. Here are some of the most frequently reported challenges:

Dashboards that are too generic or cluttered
Many companies are still using standard dashboards that don’t reflect user roles or business priorities.

No one to call when something doesn’t work
Without local support in the UK, even small issues can spiral into major interruptions.

Missed training opportunities
Initial go-live training typically focuses on system functions, leaving users unsure how to navigate day-to-day tasks efficiently.

Inefficient financial processes
Manual budgeting, reporting, and approvals still dominate, despite NetSuite’s ability to automate these workflows.

Inconsistent data visibility
Teams either struggle to access the data they need or rely on outdated and incomplete information.

It’s easy to settle for “good enough,” but with support from trusted NetSuite partners in the UK, your ERP can become a powerful driver of business success.

10 Ways to Get More from Your NetSuite

To help organisations unlock more from their ERP, we’ve put together ten practical tips for finance and operations leaders who want to maximise the value of their NetSuite implementation:

1. Make your dashboard meaningful
Ensure your homepage prioritises relevant KPIs, real-time figures, and task reminders that are role-specific.

2. Simplify what you see
If your dashboard is overloaded, trim it down to only include the portlets and tiles that support decision-making.

3. Use custom KPIs to your advantage
Default KPIs are useful, but bespoke metrics will better reflect your performance and goals.

4. Improve short-term cash flow visibility
Set up dashboards to highlight financial trends and risks before they become critical.

5. Distinguish between Admin and User views
Manage visibility effectively—ensuring users only see what’s necessary for their roles.

6. Highlight the right customer and vendor data
Quick access to recent transactions and contact records can save time and improve service.

7. Use reminders for accountability
Task-based triggers help maintain team alignment from finance to fulfilment.

8. Make reporting easier to digest
Smart dashboard configurations can reduce reliance on time-consuming manual reports.

9. Improve collaboration across teams
A unified, customised view of data ensures everyone works from a single source of truth.

10. Make sure your system evolves with you
As your business changes, so should your NetSuite setup—don’t let it remain static.

“When you log into NetSuite, you should be seeing 95% of what you need at a glance,” says Laura Delaney, Sales Account Manager at OSSM. “It’s not just about functionality but about having confidence in your data and your decisions.”

Expert Help When You Need It Most

At OSSM, we support businesses across the UK and Ireland by making sure their NetSuite system fits their needs, not the other way around. Our services extend beyond the initial NetSuite implementation. We assess current configurations, spot inefficiencies, and adjust systems to reflect how your business really operates.

As experienced NetSuite partners in the UK, we understand the importance of local, relevant support. You need a team who knows the compliance landscape, market dynamics, and unique challenges you face.

“We often hear from businesses that feel abandoned after go-live,” Brian adds. “The ERP was built around someone else’s version of their business, and now they’re left without ongoing guidance.”

If this resonates with you, it might be time for a system review or a practical workshop tailored to your operational realities.

Coming Soon: Practical Support for NetSuite Users

If you’re tired of working around a system that no longer supports your goals, it might be time to reassess. OSSM is launching a free NetSuite Masterclass series, created specifically for existing NetSuite users.

Led by ERP experts Brian Doherty and Laura Delaney, the first session focuses on refining dashboards, using KPIs, and tackling some of the most common pain points reported by businesses.

Book your place today.

About the Author

Picture of Anna Carolan

Anna Carolan

Anna is an experienced professional in project management and change management roles, with a focus on IT systems development and implementation. Currently serving as the Project Consultant at OSSM, Anna assists in managing and implementing Enterprise Resource Planning (ERP) systems for large organisations and small-to-medium-sized companies.

Hands of business team holding ESG text, Environmental, social and corporate governance concept.

How Intelligent Business Strategies Cut Costs and Drive Sustainability in 2025

by ESGNetSuite ERP
  • ESG, NetSuite ERP

In today’s business landscape, sustainability is no longer just a trend—it’s a necessity. Organisations face growing pressure to monitor and reduce their carbon footprint, stay compliant with evolving regulations, and align with ESG (Environmental, Social, and Governance) objectives. At OSSM, we are dedicated to helping businesses meet their sustainability goals while maintaining operational efficiency and profitability.

Through our partnership with Simble, a leader in energy management technology, we provide advanced solutions that optimise energy usage and seamlessly integrate with NetSuite. With Simble’s CarbonView and SimbleSense tools, businesses can enhance sustainability efforts by improving reporting accuracy, minimising waste, and making data-driven decisions that lead to long-term cost savings. In this blog, we’ll explore how these innovative tools work, the advantages of integrating them with NetSuite, and how they support both environmental responsibility and financial success in NetSuite.

Why Sustainability Matters for Businesses Today

Before diving into technological solutions, it’s essential to recognise the role of sustainability and ESG services in driving business success in 2025. With growing pressure from investors, customers, and stakeholders, businesses must prioritise environmental responsibility, making ESG initiatives vital for long-term growth.

Implementing smarter energy management solutions enables businesses to:

  • • Lower operational expenses by identifying inefficiencies and optimising energy consumption

  • • Stay compliant with national and international sustainability regulations

  • • Strengthen their competitive edge by showcasing a commitment to ESG practices

  • • Improve financial reporting by integrating sustainability data into performance metrics

CarbonView: A Smarter Way to Manage Carbon Emissions 

For UK businesses striving to meet sustainability targets, understanding and managing carbon emissions is essential. Simble’s CarbonView offers a centralised platform to track, measure, and report carbon footprints across multiple locations, helping businesses stay on top of their ESG commitments. By automating utility data entry and improving sustainability tracking, businesses can:

• Ensure compliance with environmental regulations and industry standards

• Pinpoint opportunities for emissions reduction and energy cost savings

• Leverage automated reporting and analytics for data-driven decision-making

CarbonView’s intelligent analytics not only help businesses monitor carbon emissions but also provide insights into energy consumption patterns. This empowers decision-makers to implement more effective sustainability strategies while identifying cost-saving opportunities. By consolidating data from various sources, businesses gain a comprehensive view of their environmental impact, making it easier to set achievable reduction goals and measure progress.

Additionally, CarbonView enhances financial oversight by validating utility bills, ensuring businesses only pay for actual energy usage. This feature helps detect billing discrepancies that might otherwise go unnoticed, improving cost control and financial accuracy.

SimbleSense: Real-Time Energy Insights for Smarter Decisions

For energy-intensive industries like manufacturing, logistics, and retail, understanding consumption patterns is key to minimising waste and reducing operational costs. SimbleSense acts as an advanced ESG solution by providing real-time energy monitoring, enabling businesses to:

  • Identify inefficiencies and uncover hidden energy expenses

  • Utilise IoT-powered sensors to track energy usage across assets

  • Automate energy-saving measures based on demand

With real-time visibility into energy consumption, SimbleSense empowers businesses to take immediate action—whether by shutting down idle equipment, reducing peak-time usage, or integrating renewable energy solutions. The result? Lower costs, greater efficiency, and a more sustainable business approach.

Additionally, SimbleSense offers predictive insights by analysing historical data to forecast future energy consumption. This allows businesses to make strategic energy procurement decisions, reducing exposure to fluctuating prices. With these insights, companies can negotiate better energy contracts and refine their sourcing strategies for long-term cost savings.

Why Integrate Simble with NetSuite? 

Integrating Simble’s advanced tools with NetSuite enables businesses to consolidate financial, operational, and sustainability data within a single cloud-based platform, providing:

• Comprehensive Sustainability Reporting: Align sustainability initiatives with financial performance by tracking carbon reductions alongside cost savings.

• Stronger Compliance and Risk Management: Automated reporting helps businesses stay compliant with evolving ESG regulations while minimising manual errors.

• Data-Driven Decision-Making: Combining energy usage insights with financial metrics allows organisations to optimise resource allocation and improve efficiency.

By embedding sustainability data within NetSuite, businesses can generate reports that not only meet compliance requirements but also enhance transparency for stakeholders. As investors and customers increasingly seek detailed ESG disclosures, a unified platform for both sustainability and financial reporting simplifies the process and strengthens accountability.

How OSSM and Simble Can Help Future-Proof Your Business  

Sustainability is no longer optional—it’s a business imperative. Companies that fail to act risk losing their competitive edge in a market that prioritises environmental responsibility.

As one of the leading NetSuite partners in the UK, OSSM is committed to helping businesses transition to more sustainable operations while maintaining financial stability. By combining our NetSuite expertise with Simble’s cutting-edge energy solutions, we equip companies with the tools needed to enhance their sustainability strategies. Leveraging ERP-driven financial insights alongside advanced energy management, businesses can improve reporting accuracy, gain deeper visibility, and achieve long-term cost savings.

Get in touch with us for a free consultation on how our integrated solutions can help reduce costs, boost energy efficiency, and support your ESG objectives.

Join us at the ERP HEADtoHEAD™ event, where we’ll be exploring the latest trends and discussing the strategies shaping the future of ERP. Visit our stand to discover how NetSuite can drive efficiency and growth for your business, and don’t miss our team’s expert presentations in the Projects and Production sessions.

Let’s connect and explore how OSSM and Simble can empower your organisation. Register here: erpheadtohead.com/uk/

About the Author

Picture of Ray Ryan

Ray Ryan

Ray Ryan is the CEO of the Noledge Group.

With over 30 years of experience in the software industry, Ray's expertise spans from Unix systems to modern cloud ERP solutions. As CEO, he leads the Noledge Group in delivering cutting-edge technology that simplifies business operations for our clients.